FAQ & Resources

The following is a list of questions that are most frequently asked by our clients. If you can’t find your questions answered here, please feel free to send your queries to shirley@shirleychong.com.au . Shirley will try her best to answer as soon as possible. If your question is urgent, please call Shirley on 0422 679 390.

Based on our practices, latest studies, clients’ experiences and feedback,  changes in policies or circumstances, we will periodically update this section to reflect such changes, and add more information to make this section more complete and useful for everyone. So, do check out here once in a while.

To read the answers, simply click on the orange colour bold link, it will take you to a new page for the full article.

Making An Appointment
— Where & When?
— Should I book an appointment?
— What if I am late for my appointment?
— What if I have special health concerns?
— What if I have to cancel my appointment?
— What are the consultation fees and herb costs?
— What is Skype video call? What do I need to do?
— Can I claim private health insurance rebates for herbal medicine?

Consultations & Treatments — What to Expect?
— What to avoid before session?
— What to prepare prior to first consultation?
— First Consultation – What should I expect?
— What happen after the initial consultation?
— How and where do I get my herbs?
— How often do I need to come for a consultation?

Length of Treatment
— How long do I need to take Chinese Herbs for?

Cost & Payment
— How much does it cost for consultation and herbs?

Taking Chinese Herbs
— What are Chinese Herbs? Are they safe?
— How do I take them?
— Do you use endangered species?
— Do they have side effects?
— What do I do if I experience an unexpected side effects?

Herbs Cooking Instructions & Drinking Tips
— How to cook Chinese Herbs
— Preparation of Chinese Herbal Medicine Decoction
— Tips on drinking Chinese herbal decoction

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